Subscriptions

How do I log in to manage my subscription?

Head to https://vove.co/a/account/subscriptions and enter the email you ordered with. We'll send you a secure login link by email, so there's no password to remember. Click it and you'll land on your subscription dashboard, where you can skip, swap, change frequency, update details or cancel.

Last updated on May 22, 2026

How do I pause, delay or skip an order?

1. Log in at https://vove.co/a/account/subscriptions 2. Scroll to the subscription you want to change 3. To skip a single delivery, click Skip (full skip, half skip, or gift it to a friend) 4. To pause indefinitely, click More then Pause You can undo any of these anytime from the same screen.

Last updated on May 22, 2026

My orders are coming too often. How do I change the frequency?

1. Log in at https://vove.co/a/account/subscriptions 2. Scroll to your subscription and click More then Edit frequency 3. Choose how often you'd like it from the dropdown 4. Pick your next order date on the calendar and save

Last updated on May 22, 2026

I'm going away. How do I pause my orders?

1. Log in at https://vove.co/a/account/subscriptions 2. Scroll to the subscription you want to pause 3. To set a return date, click Next order date (under More on mobile) and choose when to restart 4. To pause with no fixed return date, click More then Pause

Last updated on May 22, 2026

How do I swap a product in my subscription?

1. Log in at https://vove.co/a/account/subscriptions 2. Scroll to your subscription and open the product you'd like to change 3. Choose Swap, pick the replacement, and confirm Prefer we do it? Email hello@vove.co with your order number.

Last updated on May 22, 2026

I want different products on different schedules. How do I split my subscription?

1. Log in at https://vove.co/a/account/subscriptions 2. Scroll to your subscription and click More then Split subscription 3. Select the products you'd like on a separate schedule and confirm

Last updated on May 22, 2026

How do I cancel my subscription?

1. Log in at https://vove.co/a/account/subscriptions 2. Scroll to the subscription and click More then Cancel 3. Follow the short prompt to confirm No hoops. If you're cancelling because something wasn't right, we'd love to hear why at hello@vove.co.

Last updated on May 22, 2026

Do I get a reminder before my order ships?

Yes. You'll get an email 2 to 3 days before we charge and ship, so there's always time to skip, swap or change the date. Want text reminders too? Add your phone number under your contact details at https://vove.co/a/account/subscriptions.

Last updated on May 22, 2026

It says I don't have an account when I try to log in.

Use the same email you placed your subscription with, that's what it's linked to. Enter it at https://vove.co/a/account/subscriptions and we'll email you a login link. Still stuck? Email hello@vove.co and we'll get you in.

Last updated on May 22, 2026