Home Orders & Shipping My tracking says delivered but I don't have it.

My tracking says delivered but I don't have it.

Last updated on May 22, 2026

Sorry for the worry. First: check the porch, side door, mailroom and with neighbours, and look for the carrier's delivery photo. If it's still missing, email hello@vove.co confirming you didn't receive it and we'll investigate with the carrier and make it right.