We can help with product questions even if you bought us on Amazon, things like usage, ingredients, or what's in a specific SKU. Email hello@vove.co with your Amazon order number so we know exactly what you have.
For anything order- or shipping-related, late delivery, missing parcel, wrong item received, damaged in transit, returns or refunds, please go through Amazon directly: Your Orders → Get product support, or Return or replace items. We don't have access to Amazon order data, shipping labels or refunds on our side, so Amazon will get it sorted faster.
For in-store purchases, contact the retailer you bought from.